Cleaner to Technician Training Manual
Stop Losing Clients, Staff and Sleep.
You're good at cleaning. Really good. But good cleaning alone doesn't build a Β£100K business β and you know it. The cleaners who WIN are the ones who WOW customers, keep brilliant staff, and build a reputation so strong referrals just keep coming.
That's exactly what this manual gives you.
The Cleaner to Technician Training Manual
The blueprint that turns your cleaning business into a brand people can't stop talking about.
β How to WOW every single customer so they refer you without being asked β and you never worry about where the next client is coming from again
β The rate-per-job shift that immediately puts more money in your bank without working more hours
β The one simple change that makes you the number one choice in your area β while your competitors are still fighting on price
β How to keep great staff for two years or more β without begging, bribing or burning out
β How to become the boss your cleaners actually love working for β so they stay, perform, and even recruit for you
β How to train your team to be faster, more thorough, and more professional than any competitor in your area
This isn't theory. This is the exact blueprint Ilze built her own business on.
Angie Cox -AC Elite Cleaners
When I saw the 1st post from you I honestly thought, how can this be possible, the best thing about this is that it really is possible, its actually really easy if you follow the advice and believe in yourself and your worth !! 5 years I have been doing the hard work feeling like I was getting there but so slowly and now with this book and the great tips the next 5 will be amazing. This will save me time on cleans, by improving our service and what we can offer, save money on chemicals, improve staff wages and retainment as well as improve health and safety for my staff, fewer chemicals to work with and breath in. Stop me cleaning personally and grow my business. Would you recommend the book to other cleaning business owners? I would definitely recommend this book to anyone that has a cleaning business, always good to learn new ways of doing things and all makes sense to improve profits as well as our service. What is the most important lesson you have learned so far? The most important lsson that I have learned so far is that the E-cloth and water cleaning amazed me. Giving my clients a better choice including more services under one roof. I love the client checklist and how it creates a sense of the high level of service to new clients and existing. I have started implementing the training for staff, and they too love the e-cloth and can see sense in doing a more thorough job also. More hours of cleaning with better pay and less travel time. This book has completely changed my way of thinking on how I value my services and how we value our clients. In the future, I think it will create a better long-term future for the business, our clients and more job security for my wonderful staff now and those we appreciate in the future. We already retain our customers very well and still have many who have been with us for the 5 years but the difference I think now is they will see the difference with the e-cloth, love the extras we can provide and best of all tell more people about how amazing our cleaners are and all while being family, pet safe and environmentally friendly. Everyoneβs a winner
